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Ontario International Airport in May Reached Nearly 80% of Pre-pandemic Passenger Level

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Passenger volumes at Ontario International Airport (ONT) are showing signs of returning to pre-pandemic levels as the summer travel season kicks into high gear.

Passenger volume at Ontario International Airport (ONT) in May was nearly 80% of its pre-pandemic level, another encouraging sign as the popular Southern California airport prepares to welcome greater numbers of travelers over the summer.

Data released by the Ontario International Airport Authority (OIAA) show nearly 367,000 airline passengers traveled through ONT last month, which was 77.2% of ONT’s passenger volume in May 2019. Compared to May 2020, last month’s passenger total was 422% higher.

The May report continues a steady climb in passenger volumes heading into the summer travel season. Ontario officials anticipate more than 1.4 million passengers from the beginning of Memorial Day weekend through Labor Day, recovering nearly 88% of the 1,657,185 passengers who arrived and departed ONT during the comparable period in 2019. That represents one of the fastest recovery rates in the United States.

“We continue to be enthusiastic about the pace of recovery at Ontario International and we are equally optimistic about volumes over the summer as air travelers rediscover the many advantages of arriving and departing our airport.” said Mark Thorpe, OIAA chief executive officer. “ONT continues to set the pace for recovery among California airports in rebounding from the severe downturn in air travel following the onset of the COVID-19 pandemic.”

Today, airlines serving ONT offer nonstop service to 25 destinations including six new ones – Charlotte, Chicago (O’Hare International Airport), Honolulu, Houston (William P. Hobby Airport), Mexico City and San Salvador. 

Passenger TotalsMay 2021May 2020ChangeYTD 2021YTD 2020Change
Domestic355,64870,296405.93%1,203,3281,143,4225.2%
International11,2890N/A26,03764,060-59.4%
Total366,93770,296421.99%1,229,3651,207,4821.8%
Passenger TotalsMay 2021May 2019ChangeYTD 2021YTD 2019Change
Domestic355,648449,092-20.81%1,203,3281,994,713-39.7%
International11,28926,308-57.09%26,037121,968-78.7%
Total366,937475,400-22.82%1,229,3652,116,681-41.9%

Air freight shipments declined 20% in May to 65,000 tons compared to May last year but were flat – at 343,000 tons – from January through May compared to last year. However, freight was 18% higher over the first five months of the year compared to the same period in 2019.

Air cargo (tonnage)May 2021May 2020ChangeYTD 2021YTD 2020Change
Freight65,12482,039-20.62343,266343,488-0.1%
Mail3,9551,484166.4918,3387,518143.9%
Total69,07883,523-17.29361,605351,0063.0%
Air cargo (tonnage)May 2021May 2019ChangeYTD 2021YTD 2019Change
Freight65,12465,559-0.66%343,266289,90518.4%
Mail3,9552,61651.20%18,33811,80855.3%
Total69,07868,1741.33%361,605301,71319.9%

The Inland Empire Business Journal (IEBJ) is the official business news publication of Southern California’s Inland Empire region - covering San Bernardino & Riverside Counties.

Travel & Tourism

Fly Ontario, Calif., to Honolulu aboard Southwest Airlines starting in June

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The island vibes were being felt across Ontario International Airport (ONT) with news that Southwest Airlines will add daily nonstop service between the Southern California gateway and Honolulu beginning in June 2026.

The new service set to start June 4 will offer a morning departure from ONT, and a return flight arriving from Daniel K. Inouye International Airport (HNL) in the evening, giving Los Angeles area travelers another option to reach the Aloha State traveling with California’s largest air service provider, Southwest.

“We couldn’t be more pleased by the announcement from our longtime partner. It is truly a point of pride for us,” said Alan D. Wapner, president of the Ontario International Airport Authority Board of Commissioners. “The aloha spirit can be felt throughout our airport in the harmony we strive to create every day, the humility our people display in their work and the kindness extended to our airline partners and customers. We want all who come to Ontario to feel at home. To our friends at Southwest, mahalo,” Wapner said.

“Southwest is so thankful for 40 faithful years of nonstop support from our Southern California Customers who choose the ease and access of Ontario,” said Andrew Watterson, the airline’s Chief Operating Officer. “We’re grateful to show them the way to Hawaii with Heart and a nonstop access into our expansive interisland network that offers nearly sixty departures a day within Hawaii.”

The new Southwest service will double the number of seats available on the popular route, and will operate alongside existing service provided by Alaska Airlines.

Southwest will serve ONT-HNL passengers with Boeing 737 MAX 8 jets equipped with 175 seats including in-seat power, and free WiFi for Members of the carrier’s loyalty program, Rapid Rewards.

Beginning January 27, 2026, Southwest will offer assigned seating with standard, preferred and expanded legroom options.

Flight schedules and tickets are available at Southwest.com.

Southwest celebrated its 40th anniversary at ONT earlier this year and is the airport’s largest carrier, serving 36% of the airport’s passengers in 2024.

The start of Southwest service to Honolulu will come just months before Ontario marks the 10-year anniversary of its return to local ownership.

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Travel & Tourism

Ontario International Airport expects 2.2 million passengers during summer travel season

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Ontario International Airport officials expect 2.22 million passengers this summer, 1.7% more than last year, as airlines add flights to 12 popular U.S. and international destinations.

“As Southern California’s gateway to the world, ONT is ready to welcome another record-setting summer travel season,” said Atif Elkadi, chief executive officer of the Ontario International Airport Authority. “Our airport continues to earn the trust of both passengers and airline partners by delivering a world-class, stress-free experience that reflects the spirit of our community. With more flights, more destinations, and more options than ever before, ONT is strengthening its role as a key player in the region’s air travel landscape.

The summer travel season begins Friday, May 23, before the Memorial Day weekend and extends through Labor Day, Monday, September 1.

Summer 2025EstimatedPassengersVersus2024Estimated SeatsVersus 2024
Totals2,221,061+1.7%2,854,6873.4%

The estimated passenger volumes include:

  • 663,959 in June
  • 672,034 in July
  • 671,274 in August

ONT airlines will begin new service, restore previous flights or increase service this summer to 12 popular domestic and international destinations.

Domestic DestinationsAir CarrierFrequency/Start Date
Baltimore/Washington (BWI)Southwest AirlinesDaily service starts June 5
Chicago/O’Hare (ORD)United AirlinesDaily service starts May 22
Dallas/Fort Worth (DFW)American Airlines7 daily (up from 6)
Frontier Airlines6-times weekly
New York (JFK)JetBlueDaily service resumes April 30
Sacramento (SMF)Southwest Airlines7 daily (up from 5)
Salt Lake City (SLC)Delta Air Lines4 daily (up from 3)
Seattle (SEA)Alaska Airlines5 daily (up from 4)
Delta Air Lines4 daily
Frontier Airlines1 daily
International DestinationsAir CarrierFrequency/Start Date
Guadalajara, Mexico (GDL)Volaris2 daily (up from 1)
León, Mexico (BJX)Volaris3-times weekly service starts July 4
Los Cabos, Mexico (SJD)VolarisDaily service starts July 4
Morelia, Mexico (MLM)Volaris4-times weekly service starts July 5
Taipei (TPE)STARLUX Airlines4-times weekly service starts June 2

Airlines are offering more than 2.8 million seats in and out of ONT this summer, with 77.8% expected to be occupied. The number of seats available this year is 3.4% higher than last summer.

Elkadi noted other customer-friendly aspects of the ONT experience such as curbside access for ride-share services; access to premium Aspire Lounges; 3Sixty Duty-Free shopping; competitively priced hourly, daily and valet parking near passenger terminals and discounts on-airport parking when reservations are pre-booked.

Officials reminded domestic travelers the deadline for Real ID-enabled driver’s licenses is May 7, 2025. Motorists can get driving, parking and terminal information 24/7 by listening to ONT Radio at 620AM and streaming here.

“Southern California shines in the summer, and Ontario International Airport is the perfect starting point for any adventure. From our world-famous beaches to stunning mountain escapes, desert resorts, and vibrant cultural attractions, ONT offers travelers easy access to everything that makes this region a top global destination.” Elkadi added

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Travel & Tourism

Ontario International Airport passenger count increased in February as cargo tonnage continues upward trend

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Ontario International Airport (ONT) saw a slight increase in passengers in February compared with the same month in the prior year, despite one fewer day due to Leap Year in 2024.  Adjusting for the shorter month in 2025, ONT passenger volume was 3.6% higher than February 2024.

According to ONT officials, 450,093 air travelers chose the Southern California gateway last month versus 449,893 last year. Ontario’s domestic passenger count totaled 414,286, a 0.2% increase, while international volume decreased by 1.8% to 35,807.

Over the first two months of the year, ONT passenger traffic was 0.6% higher, with domestic volume up 1.3% while the number of international travelers was lower by 6.6%

“We continue to prove that we are the aviation gateway Southern California deserves. Even with a shorter month, we saw growth, an achievement that speaks to our resilience, strong demand, and the trust travelers and airlines place in us. With new service launching to Chicago and Baltimore/Washington as well as four international destinations in Mexico and Asia, ONT is not just keeping up; we are setting the stage for even greater success in 2025 and beyond,” said Atif Elkadi, chief executive officer of the Ontario International Airport Authority (OIAA).

PassengerTotalsFeb2025Feb2024ChangeYTD2025YTD2024Change
Domestic414,286413,4130.2%849,205837,9901.3%
International35,80736,480-1.8%76,12781,492-6.6%
Total450,093449,8930.0%925,332919,4820.6%

The air carriers with the greatest passenger shares in February were:

  1. Southwest Airlines (37.5%)
  2. American Airlines (16.1%)
  3. Frontier Airlines (10.7%)
  4. Delta Air Lines (9.1%)
  5. United Airlines (8.6%)

Air cargo increased by 6.8% in February, driven by shipments of mail which grew by more than 276%. Freight shipments for the month decreased 6.1%. For the year, freight and mail combined rose by 6.7%.

Air cargo(tonnage)Feb2025Feb2024ChangeYTD2025YTD2024Change
Freight50,60653,922-6.1%103,029110,691-6.9%
Mail9,7272,583276.5%20,6305,244293.4%
Total60,33356,5056.8%123,659115,9356.7%

“Ontario prides itself on first rate cargo facilities and operational excellence which makes our Inland Empire airport a hub of choice for cargo shippers,” Elkadi said.

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