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Hispanic Entrepreneurs Bullish on 2020 Business Outlook, With Revenue Projections Rising to Four-Year High

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6 years ago

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Nine in 10 Plan to Grow their Business in the Decade Ahead

U.S. Hispanic small business owners anticipate a decade of robust expansion and growth, expressing a brighter business outlook than their non-Hispanic peers in the year ahead, according to the fourth annual Bank of America Business Advantage 2020 Hispanic Business Owner Spotlight.

The annual study based on a survey of more than 1,000 entrepreneurs across the country reveals:

Outlook remains strong for Hispanic entrepreneurs, exceeding that of their non-Hispanic peers.

  • 89% of Hispanic entrepreneurs plan to expand over the next 12 months (vs. 68% of non-Hispanic entrepreneurs, and up slightly from 87% in 2019).
  • 79% expect their revenue to increase in the year ahead, a four-year high (vs. 57% of non-Hispanic entrepreneurs, and up from 74% in 2019).
  • 45% plan to hire in 2020 (vs. 24% of non-Hispanic entrepreneurs, and down from 51% in 2019).
  • 78% plan to obtain financing over the next 12 months (vs. 49% of non-Hispanic entrepreneurs). The top three ways Hispanic entrepreneurs intend to obtain financing include tapping into personal savings (38%), applying for a bank loan (31%) and using personal credit cards (23%).

“Hispanic entrepreneurs are entering the new decade on a high note, with many pursuing growth strategies — investing in both the year ahead and their long-term future,” said Elizabeth Romero, Small Business Centralized Client Management and Specialty Support executive, Bank of America. “Despite these strong forecasts, most Hispanic entrepreneurs continue to report obstacles to business growth. Bank of America is committed to partnering with Hispanic business owners to address these challenges and help fuel growth for their businesses.”

Hispanic entrepreneurs see the 2020s as a decade of opportunity.

A strong majority of Hispanic business owners (92%) believe the small business environment will strengthen for their community over the next five years, and 90% have set ambitious goals to advance or grow their business in the new decade. Specifically, their top five goals over the next 10 years include: significantly increasing revenue (57%), prioritizing the digital presence of their business (45%), expanding into new markets (34%), significantly increasing staff (30%), and automating business operations (29%).

Hispanic entrepreneurs still bullish, yet confidence in the economy is down slightly year over year.

  • 62% of Hispanic entrepreneurs are confident their local economy will improve in the year ahead (vs. 52% of non-Hispanic entrepreneurs, and down from 68% in 2019).
  • 53% are confident the national economy will improve over the next 12 months (vs. 49% of non-Hispanic entrepreneurs, and down from 59% in 2019).

Economic concerns decline, yet remain elevated over their non-Hispanic counterparts.

  • Health care costs remain the most worrisome economic issue for Hispanic entrepreneurs (63%), though concern fell to the lowest level since the survey began in 2017.
  • Other top concerns of Hispanic business owners in 2020 include the political environment (59%), strength of the U.S. dollar (59%), commodities prices (56%), consumer spending (56%) and interest rates (55%).
  • Compared to their non-Hispanic peers, Hispanic entrepreneurs expressed notably greater concern around commodities prices (56% of Hispanic entrepreneurs vs. 43% of non-Hispanic), credit availability (50% of Hispanic vs. 36% of non-Hispanic) and climate change (45% vs. 34%).

Hispanic business owners cite lack of resources, lack of expertise and access to capital as top barriers.

A sizeable majority of Hispanic entrepreneurs (72%) report that efforts to grow their business face distinct challenges, citing lack of resources (21%), lack of expertise in back office management (21%) and challenges accessing capital (20%) as the top three barriers.

For an in-depth look at the insights of the nation’s Hispanic small business owners, read the full Bank of America Business Advantage 2020 Hispanic Business Owner Spotlight.

Providing a business advantage to small business owners

Bank of America provides advice, solutions, access to capital and dedicated support to meet the unique needs of our 12 million small business owner clients. We originated $9.2 billion in new loans to small business clients in 2019, up 7% from 2018. According to the FDIC, Bank of America also maintained its position as the nation’s top small business lender at the end of the third quarter of 2019, with $37.6 billion in total outstanding small business loans (defined as business loans in original amounts of $1 million and under), up 8% year over year. In 2019, Bank of America booked more than 339,000 low- and moderate-income (LMI) loans totaling $6.3 billion, which was more than half of the company’s total small business lending. The company is a top lender in the SBA’s 504 and 7(a) programs, and a leading investor in community development financial institutions (CDFIs) – with a portfolio of nearly $1.6 billion invested across the U.S., of which, nearly $400 million is invested in CDFIs focused on U.S. small businesses.

Serving the Hispanic-Latino community

Bank of America is proud of its long-standing commitment to creating a diverse and inclusive environment for our employees and supporting diverse customers, communities and businesses around the world. We currently serve 9.5 million Hispanic-Latino clients, and more than 1 million Hispanic-Latino business owners. By the end of 2019, Bank of America had more than 2 million users on its Spanish language mobile app, growing by more than 20% year over year. Additionally, nearly two-thirds of Bank of America financial centers are staffed by employees with bilingual capabilities, and more than 4,000 multilingual teammates staff our financial centers located in LMI areas.

Bank of America Business Advantage 2020 Hispanic Business Owner Spotlight
Ipsos conducted the Bank of America Hispanic Business Owner Spotlight survey online between July 19 and September 6, 2019, using a pre-recruited online sample of Hispanic and non-Hispanic small business owners. Ipsos contacted a national sample of 1,323 small business owners in the United States with annual revenue between $100,000 and $4,999,999 and employing between two and 99 employees, and conducted 428 interviews among Hispanic small business owners. The final results were weighted to national benchmark standards for size, revenue, and region, and, for the Hispanic segment, whether the respondents were primarily English-speaking or Spanish-speaking.

The full report can be viewed/downloaded here.

Bank of America
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 66 million consumer and small business clients with approximately 4,300 retail financial centers, including approximately 2,800 lending centers, 2,600 financial centers with a Consumer Investment Financial Solutions Advisor and 2,000 business centers; approximately 16,800 ATMs; and award winning digital banking with approximately 38 million active users, including approximately 29 million mobile users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 3 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and approximately 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange.

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The Inland Empire Business Journal (IEBJ) is the official business news publication of Southern California’s Inland Empire region - covering San Bernardino & Riverside Counties.

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Business

GreenRock Capital and J.P. Morgan Close $103 Million Tax-Exempt Financing for Ontario Hotel and Conference Center

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4 days ago

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May 14, 2026

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GreenRock and J.P. Morgan Deliver $103 Million in Tax-Exempt C-PACE and Mortgage Revenue Bond Financing for National CORE’s Hyatt Regency Ontario

GreenRock Capital LLC announces the close of a $103 million financing for the Ontario Airport Hotel and Conference Center in Ontario, California. The $103 million package pairs $26 million in tax-exempt C-PACE bonds with $77 million in tax-exempt mortgage revenue bonds, all underwritten by J.P. Morgan and placed with municipal bond investors.

“This innovative and successful transaction was a result of a true team effort, and we are thrilled with the outcome for all,” said Matt Smith, Principal at GreenRock Capital.

National CORE owns the property, which is being transformed into the Hyatt Regency Ontario through a comprehensive renovation and repositioning effort. Financing proceeds will support the redevelopment of the existing 309-room hotel into a 295-room upscale Hyatt Regency destination featuring expanded suites, a redesigned lobby experience, upgraded food and beverage offerings, a new Club Lounge, more than 16,000 square feet of meeting space and fully renovated guestrooms and common areas.

“This transaction reflects the confidence investors have in both the strength of the project and the experienced team behind it,” said Robert Diaz, Executive Vice President of National CORE and project lead for this effort. “We are grateful to GreenRock Capital, J.P. Morgan, and our partners for helping bring this transformative vision to life. The overwhelming response to the offering reinforces the long-term potential of this property and its impact on the Inland Empire.”

Located near Ontario International Airport, Toyota Arena, and the Ontario Convention Center, the hotel sits at the gateway of Ontario and Rancho Cucamonga and is positioned to become a premier hospitality destination for business and leisure travelers throughout the Inland Empire.

“This financing reflects what is possible when a strong sponsor, creative capital partners, and disciplined execution come together around a compelling project,” said Keaton Yellin of JLL Capital Markets, which arranged the financing.

“The financing structure for this project represents an innovative approach to capitalizing hospitality assets in today’s market,” said Fred Schuster of FGS Realty Advisors, who assisted the Sponsor with the transaction.  “By combining tax-exempt C-PACE with tax-exempt mortgage revenue bonds, the team was able to deliver a compelling financing package that aligns long-term capital with a transformative hospitality investment.”

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Business

Morongo Invests in Inland Empire Sports and Entertainment with New Baseball Partnerships

Published

1 month ago

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April 6, 2026

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Deal with Ontario Tower Buzzers and Rancho Cucamonga Quakes strengthens community engagement and fan experience

The Morongo Casino Resort Spa, the Ontario Tower Buzzers and the Rancho Cucamonga Quakes have announced a new partnership by which Morongo is now the presenting sponsor of the Tower Buzzers and the official field naming sponsor at the Quakes’ Epicenter Stadium.

Under the multi-year agreement, Morongo is now the “presenting sponsor of the Ontario Tower Buzzers,” the new Minor League affiliate of the 2025 World Series Champion Los Angeles Dodgers. Additionally, the home of the Quakes has been renamed the “Morongo Field at the Epicenter” strengthening Morongo’s connection to sports fans across the Inland Empire.

The innovative collaboration marks a fresh advancement in the Morongo Casino’s ongoing investment in entertainment and recreation in the Inland Empire.

“Baseball is America’s pastime because of its power to bring people together,” said Morongo Tribal Chairman Charles Martin. “We are thrilled to join with the Ontario Tower Buzzers and the Rancho Cucamonga Quakes to celebrate this tradition while creating new opportunities for families across the Inland Empire to enjoy the excitement of the game.”

“At Morongo Casino Resort Spa, our brand is built on delivering exceptional guest experiences centered on entertainment, excitement, and memorable moments,” said Mike Bean, Chief Executive Officer of Morongo Casino Resort & Spa. “Partnering with the Ontario Tower Buzzers and the Rancho Cucamonga Quakes reflects that same commitment as our three organizations work to create energy, community pride, and unforgettable experiences for fans.”

“This partnership is a great example of what makes Minor League Baseball so special — bringing together strong community partners, great organizations, and unforgettable fan experiences,” said Diamond Baseball Holdings West Region Vice President Ben Taylor. “Morongo’s commitment to entertainment and community aligns perfectly with our vision for both the Ontario Tower Buzzers and the Rancho Cucamonga Quakes. We’re excited to see this collaboration elevate the experience for fans across the Inland Empire.”

The partnership debuted during a pair of special events celebrating the start of the 2026 season.

  • On April 2, Morongo joined the Ontario Tower Buzzers for the ribbon-cutting ceremony for the beautiful new ONT Field, which was followed by the ball club’s first-ever season opener before a sold-out crowd as the team took flight on its inaugural season.
  • On April 3, fans enjoyed Morongo Diamond Nights where the Rancho Cucamonga Quakes unveiled Morongo Field at the Epicenter during a special game-day celebration.

The Ontario Tower Buzzers brand reflects the city’s proud aviation heritage and its close connection to Ontario International Airport. The team’s name and their mascot, Maverick, evoke the adrenaline and daring of aviation’s most thrilling flybys while celebrating the airport control tower that has guided thousands of flights into Ontario. Inspired by that spirit of precision and innovation, the team’s name captures the city’s can-do attitude.

Launched in 1993, the Rancho Cucamonga Quakes have been one of Minor League Baseball’s most beloved franchises, building a loyal fan base and a reputation for family-friendly entertainment at the Epicenter. As the Minor League affiliate of the Los Angeles Angels, the club has earned three California League championships (1994, 2015 and 2018) while creating lasting memories for local baseball fans. The newly named Morongo Field at the Epicenter marks an exciting new chapter for the ballpark and the community that has supported Quakes baseball for decades.

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Business

Unisource Solutions Grows Its Inland Empire Presence with the Addition of TOTALPLAN Business Interiors

Published

2 months ago

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March 12, 2026

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Southern California’s leading workplace design and furnishings resource deepens its regional presence by uniting with a 57-year Inland Empire institution. 

Unisource Solutions, California’s Haworth Best in Class dealership and a comprehensive  workplace design resource, has announced the acquisition of TOTALPLAN a fixture of the  Inland Empire business community since 1969. The strategic partnership brings together  two organizations with a combined heritage of more than 80 years of expertise, unifying  their complementary strengths to better serve businesses, architects, and interior  designers across the Inland Empire. 

Founded in 1987, Unisource Solutions has built its reputation as far more than a furniture  dealer. The company operates as a full-service design resource — offering space planning, workplace strategy and analytics, installation services, project management, and custom furnishings through its in-house brand, Platform by Unisource Solutions. With access to more than 300 manufacturers, Unisource serves clients across corporate, healthcare, higher education, and financial sectors. 

TOTALPLAN has spent more than five decades cultivating trusted relationships with  businesses of all sizes throughout the Inland. Under the leadership of owner Denny  Fosdick, TOTALPLAN earned a reputation for quality service, community investment, and a deep understanding of the regional market. 

“For over 57 years, TOTALPLAN has been dedicated to providing exceptional workspace solutions throughout the Inland Empire and beyond. Now, we’re excited to join forces with Unisource Solutions. This partnership brings together our deep community roots with Unisource’s extensive resources and capabilities. I’m proud to pass the torch to a fellow Inland Empire resident who understands this community and will carry on the legacy we’ve built here.”  —Denny Fosdick, Owner, TOTALPLAN Business Interiors 

Jamal Nasserdeen, President of Unisource Solutions, who grew up in the Inland Empire,  expressed the personal significance of the acquisition and its implications for Unisource’s  long-term growth strategy in the region. 

“Growing up and living in the Inland Empire, it’s a true honor to build on the tremendous 57-year legacy that Denny and his team have established. This partnership marks a pivotal moment in our growth journey, significantly expanding our capabilities throughout the region and strengthening our position as Southern California’s premier workplace solutions provider. It’s a privilege to bring TOTALPLAN into the Unisource Solutions family.”  — Jamal Nasserdeen, President, Unisource Solutions 

The partnership also carries the endorsement of Haworth, the globally recognized  furniture manufacturer for which Unisource holds its Best-in-Class dealer designation.  Tom Peyton, Haworth’s Regional Vice President for the West Region, noted that the  partnership reinforces the strength of Unisource’s regional coverage and honors the  trusted relationships TOTALPLAN has spent decades building. 

The combined organization now brings a unified offering across workplace design, multi brand furniture sourcing, custom fabrication through Platform by Unisource Solutions,  and comprehensive facilities services including delivery, installation, reconfiguration, and relocation support. Clients across architecture, interior design, and corporate facilities teams will benefit from a single, deeply resourced partner capable of supporting  projects from initial concept through move-in. 

For businesses in the Inland Empire seeking to transform their workspaces, the new  partnership signals expanded local access to a nationally capable team, one that is deeply  invested in the communities it serves. 

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