Connect with us

Business

New Report Indicates Small Businesses Primed for Rebound

Published

on

Findings & Tips for Region’s Business Owners

OPINION

By: Chris Porro, Small Business Banking for Inland Empire, Bank of America  

As counties continue to open up with help from vaccinations and declining COVID-19 rates, small business owners in the Inland Empire are slowly but surely regaining their footing after a uniquely challenging year. In fact, in the past year since the start of the COVID-19 pandemic, a recent report by the California Employment Development Department (EDD)  found San Bernardino County reclaimed 70 percent of jobs lost since last spring when the state ordered the closure of many business sectors, and that the Inland Empire have since reclaimed a higher percentage of jobs than Orange County, Los Angeles County and California as a whole.

New research from Bank of America shows business owners’ economic confidence and revenue expectations have bounced back significantly since last fall. We found that 60% of small businesses expect their revenue to increase over the next 12 months, and one-in-five business owners plan to hire. Nearly 80% attribute the confidence to increasing availability of covid vaccines.

While these signs of progress are encouraging, we know that the journey to full recovery can be a long one. Below, are some key insights and tips to help business owners navigate the path forward as businesses head for a full reopening on June 15.

Hiring New Talent 

Last year, businesses were forced to reevaluate their budgets and make tough decisions around employee headcount. However, as the summer season approaches, more businesses across America are reopening. Now more than ever, it’s important to ensure your business is attractive for top talent. 

  • Create an application that is easy to navigate. As businesses begin to reopen more job opportunities are expected to become available. Create an application process that is quick and easy, but still screens for the experience level you’re looking for. Make your application mobile-friendly, too.
  • Get everyone to recruit. Tapping into your current employee base can be one of the most powerful and cost-efficient strategies to find and recruit talent. Your current employees have familiarity with your company culture and the necessary skillset to thrive at your organization. Consider offering bonuses to staff who successfully refer new employees. 

Reevaluate Short and Long-term Goals

Business owners took advantage of many resources and programs throughout the last year to navigate the pandemic, from leaning on friends and family to one-quarter applying for a business loan or line of credit over the past year. While only 16% say they will seek financing in 2021, consider these strategies: 

  • Prioritize your business plan. Sit down with your small business banker to take stock of your business’ current situation and business plan. Your small business banker can help you set realistic goals as your business’ recovery continues.
  • Explore available resources to meet your goals. The Bank of America team wants to ensure small business owners have access to the tools and resources needed to secure needed funding based on what new goals require additional financing? Are you looking to boost your headcount? Do you anticipate structural or technological enhancements?  Bankers can also help connect business owners who may not qualify for traditional bank financing to local CDFI partners. 

Operational Shifts  

Business owners adapted their business for the health and safety of their employees last year. As the economy begins to reopen, 62% anticipate that the operational changes they made in response to the coronavirus – enhancing their sanitation practices, reevaluated community impact and building a digital sales strategy – will continue beyond the pandemic.   

  • Consider a digital transition. Businesses across the country have adjusted aspects of their operations, changing primary revenue streams and shifting to online sales. As we continue to adjust, consider digital banking to limit in-person interactions and greater client convenience.
  • Proceed with purpose. If you are a part of the 53% of business owners who indicated they are committed to advocating for social change through their business, be sure to set clear and attainable goals. Consumers are sharp, and will be able to tell the difference between platitudes and substance. 

Overall, we’re seeing encouraging progress for the small business community across the Inland Empire  and we’re looking forward to helping business owners thrive as the economy safely reopens in 2021 and beyond. 

The Inland Empire Business Journal (IEBJ) is the official business news publication of Southern California’s Inland Empire region - covering San Bernardino & Riverside Counties.

Continue Reading

Business

Unisource Solutions Grows Its Inland Empire Presence with the Addition of TOTALPLAN Business Interiors

Published

on

Southern California’s leading workplace design and furnishings resource deepens its regional presence by uniting with a 57-year Inland Empire institution. 

Unisource Solutions, California’s Haworth Best in Class dealership and a comprehensive  workplace design resource, has announced the acquisition of TOTALPLAN a fixture of the  Inland Empire business community since 1969. The strategic partnership brings together  two organizations with a combined heritage of more than 80 years of expertise, unifying  their complementary strengths to better serve businesses, architects, and interior  designers across the Inland Empire. 

Founded in 1987, Unisource Solutions has built its reputation as far more than a furniture  dealer. The company operates as a full-service design resource — offering space planning, workplace strategy and analytics, installation services, project management, and custom furnishings through its in-house brand, Platform by Unisource Solutions. With access to more than 300 manufacturers, Unisource serves clients across corporate, healthcare, higher education, and financial sectors. 

TOTALPLAN has spent more than five decades cultivating trusted relationships with  businesses of all sizes throughout the Inland. Under the leadership of owner Denny  Fosdick, TOTALPLAN earned a reputation for quality service, community investment, and a deep understanding of the regional market. 

“For over 57 years, TOTALPLAN has been dedicated to providing exceptional workspace solutions throughout the Inland Empire and beyond. Now, we’re excited to join forces with Unisource Solutions. This partnership brings together our deep community roots with Unisource’s extensive resources and capabilities. I’m proud to pass the torch to a fellow Inland Empire resident who understands this community and will carry on the legacy we’ve built here.”  —Denny Fosdick, Owner, TOTALPLAN Business Interiors 

Jamal Nasserdeen, President of Unisource Solutions, who grew up in the Inland Empire,  expressed the personal significance of the acquisition and its implications for Unisource’s  long-term growth strategy in the region. 

“Growing up and living in the Inland Empire, it’s a true honor to build on the tremendous 57-year legacy that Denny and his team have established. This partnership marks a pivotal moment in our growth journey, significantly expanding our capabilities throughout the region and strengthening our position as Southern California’s premier workplace solutions provider. It’s a privilege to bring TOTALPLAN into the Unisource Solutions family.”  — Jamal Nasserdeen, President, Unisource Solutions 

The partnership also carries the endorsement of Haworth, the globally recognized  furniture manufacturer for which Unisource holds its Best-in-Class dealer designation.  Tom Peyton, Haworth’s Regional Vice President for the West Region, noted that the  partnership reinforces the strength of Unisource’s regional coverage and honors the  trusted relationships TOTALPLAN has spent decades building. 

The combined organization now brings a unified offering across workplace design, multi brand furniture sourcing, custom fabrication through Platform by Unisource Solutions,  and comprehensive facilities services including delivery, installation, reconfiguration, and relocation support. Clients across architecture, interior design, and corporate facilities teams will benefit from a single, deeply resourced partner capable of supporting  projects from initial concept through move-in. 

For businesses in the Inland Empire seeking to transform their workspaces, the new  partnership signals expanded local access to a nationally capable team, one that is deeply  invested in the communities it serves. 

Continue Reading

Business

Ontario Set to Open Newest Play Street Museum Location

Published

on

A children’s museum and indoor play area that lets imaginations wander open soon to local community 

Play Street Museum, an interactive children’s museum and indoor play area purposefully designed to encourage a young child’s sense of independence, exploration, and creativity, will be opening its newest franchise location in the coming weeks in Ontario, California. Locally owned by Teresa and Sergio Carreras, the coming location marks a key milestone in an expanding franchise program, with its first location in California. 

“We’re thrilled to bring the newest Play Street Museum to Ontario for our local community to enjoy,” shared Teresa and Sergio Carreras. “After visiting Play Street Museum with our grandchildren, we knew we had to bring a location to California, and we’re excited to share it with the community and hope it serves Inland Empire families in big ways.” 

“We’re proud empty nesters and even prouder grandparents of five wonderful grandchildren. Becoming grandparents has been one of the greatest joys of our lives. This season of life has given us the opportunity to slow down and truly savor the wonder of childhood again,” continued Carreras. “We look forward to welcoming local families, schools, and community groups to experience everything the new Play Street Museum has to offer.” 

Teresa and Sergio Carreras believe children learn best when they’re having fun and can touch, build, pretend, and explore. Every exhibit at Play Street Museum Ontario is designed to spark curiosity, creativity and confidence. Whether children are running a pretend grocery store, experimenting with simple science, creating art, or climbing into imaginative worlds, children are learning skills that will stay with them for a lifetime. “This space is not just for kids. It’s for grandparents who cherish story time in a cozy corner. For parents who light up watching their child try something new. For caregivers who treasure the laughter and togetherness of play,” shared Carreras. 

Play Street Museum offers an expansive, rotating curriculum at each location specifically designed for children under nine years of age. Everyday and every week is different at Play Street Museum, providing motivation and justification 

for a scheduled time in families’ busy calendars. Play Street Museum Ontario also offers one-of-a-kind birthday parties, complete with comprehensive themes and options for parents from “Do-It-Yourself” to “Sit Back & Relax”, in addition to special events and activities during evenings and weekends. 

In Scientific American’s article, “The Need for Pretend Play in Child Development”, Yale professor Dr. Scott Barry Kaufman summarized the last 75 years of research by declaring imaginative play as a “vital component to the normal development of a child.” By narrowing the focus of Play Street Museum and its indoor play areas to the interests and imaginations of children eight and under, young explorers discover educational exhibits and activities in a world specifically crafted just for them. The deliberate and manageable scale enables children to self-navigate throughout the children’s museum and indoor play area to engage deeply in activities about which they are most interested and passionate. This freedom reinforces independence in the child and also has the benefit of creating a more relaxed and accommodating museum experience for the caregiver. 

“Play Street Museum is thrilled to welcome and open the Ontario location soon with our incredible partners, Teresa and Sergio Carreras. As parents and grandparents, they understand the powerful impact of play and intentionally sought to bring its benefits to this part of the Ontario area. They’ve taken their passion for children, education, and play and applied it to building a dynamic, local business that will support the health and well-being of their own community,” commented Play Street Museum Founder and CEO, Courtney Muccio

Located at 910 North Haven Avenue, Suite 150, the new Ontario location makes the extensive, and well researched benefits of play easily accessible to the local community. The museum’s team of highly knowledgeable associates can provide guidance on additional opportunities to expand the play and learning, either on site or at home, from corresponding activity kits, to pottery, to slime kits, to sensory kits. Customers can also book their play time in advance in addition to schedule birthday parties or private events. 

Families and customers can visit 

https://www.ontario.playstreetmuseum.com/ to book playtime, birthday parties, field trips, and to check out special events. 

Continue Reading

Business

Sweet Success: The Inland Empire Regional Chamber of Commerce Teams with The Freaky Cookie to Elevate Local WBENC-Certified Business

Published

on

How The Freaky Cookie Grew with Chamber Support: A WBENC Success Story in the Inland Empire

At the Inland Empire Regional Chamber of Commerce (IERCC), we pride ourselves on championing business growth and recognizing the powerful stories of our members. One standout example is Sheila Cavalier, founder of The Freaky Cookie—a fun and rebellious cookie catering company she launched in 2018 alongside her son, Marcus.

What began as a direct-to-consumer venture has grown into a business-to-business powerhouse, fueled by innovation, strategy, and strong community ties. The Freaky Cookie specializes in custom-labeled, individually wrapped cookies for corporate gifts, bulk orders, and special events. Their nostalgic family recipe, dating back over 90 years, delivers both flavor and flair. As Cavalier puts it, “There’s never not a need for a large amount of cookies.”

Recognizing a unique market opportunity during the pandemic, Sheila pivoted the business model to focus on custom-branded cookies—meeting the surge in demand for individually packaged baked goods that also serve as creative marketing tools. “Corporations were tired of traditional marketing,” she recalls. “Our custom-labeled cookies became a fun, fresh alternative.”

In 2022, Sheila connected with IERCC President Edward Ornelas Jr. during the Multi-Chamber Mixer at Ontario International Airport. That meeting led to The Freaky Cookie joining IERCC, which soon opened doors to strategic partnerships and increased visibility. Through the chamber’s vast network and advocacy, Sheila has built relationships with organizations such as Bank of America, Fifth Third Bank, Top Golf, and Southwest Airlines, which featured The Freaky Cookie in their 50th Anniversary celebration at ONT.

“The IERCC has been a warm and welcoming space,” Cavalier said. “Having the chamber validate our business really means something. It’s helped us get our foot in the door with so many great companies.”

The impact has been tangible. With increased revenue and expanded operations, The Freaky Cookie is no longer just a clever name—it’s a growing force in regional commerce. As Sheila puts it, her goal now is simple but powerful: “Deliver smiles.”

Continue Reading

Business Journal Newsletter



Trending