Business
Pandemic Besieged Small Businesses Struggle to Reopen Across All Major Metros in California, But Vaccine Rollout Brightens Outlook

Small Business Revenues Scorched, Leisure and Hospitality Businesses Hit Hardest; Job Recovery Underway In Urban Centers
The number of ‘open’ small businesses in five of California’s largest metropolitan areas remains far below pre-pandemic levels – and has declined precipitously just since the surge in new COVID-19 cases hit the nation in late 2020, according to a new analysis released today by Beacon Economics.
As of early February, San Francisco has fared the worst with a 50.5% decline in the number of small businesses that are open and operating in the region compared to one year ago. Los Angeles has fared best with 34% fewer open small businesses, followed by San Diego (36.7%), the East Bay (37.2%), and the South Bay (40.3%). With the exception of Los Angeles, all metro regions performed worse than the state or nation as a whole where open small businesses have declined 35.4% and 34.2%, respectively.
In each region, steep drops in the number of open small businesses have occurred just since November when strict, health-mandated closures and restrictions were once again implemented following the largest surge in new COVID cases in the state to date.
“These latest findings underscore just how badly small businesses, and their ability to operate, have been curtailed by the pandemic and the ongoing restrictions on activity,” said Taner Osman, Research Manager at Beacon Economics. “However, with several effective vaccines rolling out in earnest, and with new virus cases falling across the state and nation, the outlook for small business is much brighter for the coming year.”
Osman notes that these data do not suggest that businesses that are not open have closed permanently, but the longer they remain closed, the greater the likelihood of that occurring. “How this ultimately plays out for individual businesses will depend on whether they have the resources to sustain themselves until things open up widely and permanently again,” said Osman. “The good news is that a sustained reopening is drawing closer and while we may not completely return to trend this year, the economy is on the path to full recovery, bringing small business with it.”
Revenues at small businesses have also been hammered, in many cases falling by close to or more than three-quarters compared to pre-pandemic levels. Key small business findings by region include:
- San Francisco Metro (SF and San Mateo Counties): Like elsewhere, San Francisco’s Leisure and Hospitality small businesses have suffered the most from pandemic-related restrictions. Regionally, there has been a 66.7% drop in the number of open small businesses in this industry compared to pre-COVID levels. Moreover, revenues at these businesses have taken a staggering 83.4% tumble. No other industry in San Francisco has come close to this level of revenue loss.
- Los Angeles Metro (Los Angeles-Long Beach-Glendale MD): While the data is brighter than in San Francisco, the number of open Leisure and Hospitality small businesses in Los Angeles has plummeted roughly 50% compared to pre-pandemic levels. This is approximately the same as in California as a whole. The loss of revenue at small Leisure and Hospitality businesses in Los Angeles stands at 68%, not as severe as the losses in San Francisco but still highly indicative of the harsh circumstances facing this industry.
- San Diego Metro (San Diego County): San Diego’s Leisure and Hospitality small businesses also stand out as the most severely affected by the pandemic. The number of open small businesses in this beleaguered industry has fallen 47.7% compared to pre-COVID levels. This is a better outcome than in the state or nation as a whole, reflecting the relative strength of the region’s economy at the outset of the crisis. Although acute, at 66.2%, there has also been less revenue loss among San Diego’s Leisure and Hospitality businesses than in any other metro.
- South Bay (Santa Clara and San Benito Counties): Unlike every other metro, in the South Bay, small businesses in the Transportation sector have fared the worst with 47.7% fewer open compared to pre-pandemic levels. Leisure and Hospitality small businesses are not far behind, however, with 45.8% fewer open. Revenues among the latter have also been hit the hardest, by far. As of February 2021, Leisure and Hospitality small businesses in the South Bay have suffered a 72.7% drop in revenue.
- East Bay (Alameda and Contra Costa Counties): In the East Bay, Leisure and Hospitality small businesses have experienced the most severe impacts with a 59.4% drop in the number of open businesses compared to pre-pandemic levels. Only San Francisco has experienced a steeper decline. Accordingly, revenues have fallen 72% at East Bay small businesses in this industry. No other sector in the region comes close to this level of revenue loss.
The new analysis also finds that employment gains are occurring across all the state’s major metros, but each still has significantly fewer jobs compared to pre-pandemic levels – ranging from 7.3% fewer jobs in the South Bay to 10.4% fewer jobs in San Francisco. Unemployment has continued to fall across all metro areas of the state.
View the full Regional Outlooks for the East Bay, Los Angeles, San Diego, San Francisco, and the South Bay here:
Business
Inland Empire Celebrates Entrepreneurial Excellence at Spirit Awards Gala

Honoring Visionary Leaders Driving Innovation and Community Impact
The Spirit of the Entrepreneur Awards Gala, held at the Riverside Convention Center, celebrated the brightest entrepreneurial talent across the Inland Empire. Among the evening’s finalists was Edward Ornelas, Jr., President & CEO of the Inland Empire Regional Chamber of Commerce, who was honored in the Social Entrepreneur category for his outstanding leadership and commitment to the region.
Although Ornelas did not win, the Social Entrepreneur award went to Cesar Navarrete, President & CEO of Children’s Fund, a proud Chamber member. “Being a finalist alongside such remarkable leaders is an incredible honor,” said Ornelas. “I am especially thrilled to see Cesar, a Chamber member, recognized for the transformative work he’s doing to improve the lives of children in our community. It’s a proud moment for us all.”
Another highlight of the evening was the recognition of Hilda Kennedy, President & Founder of AMPAC Business Capital, another Chamber member, who was awarded the Top Female Entrepreneur category. Hilda’s leadership at AMPAC, a mission-driven business lender, has been instrumental in empowering small businesses and fostering economic growth across the region.
“It’s amazing to see leaders like Hilda and Cesar being celebrated for their contributions,” added Ornelas. “Their achievements underscore the talent and dedication of entrepreneurs in our Chamber and across the Inland Empire. They are setting the standard for excellence and impact in their fields.”
The evening also featured the prestigious “Best of the Best” Award, sponsored by Best Best & Krieger LLP, which was awarded to Mauro Gomez, Chief Growth Officer of Anita’s Mexican Foods Corp.. Based in San Bernardino, Anita’s Mexican Foods has grown from modest beginnings into a leader in the food production industry under Gomez’s strategic direction.
The Spirit of the Entrepreneur Awards Gala continues to shine a spotlight on the transformative work of Inland Empire entrepreneurs, celebrating their innovation, resilience, and commitment to the community.
For more information about the Spirit of the Entrepreneur Awards, visit https://www.spiritawardsie.com.
For more details about the Inland Empire Regional Chamber of Commerce and its members, visit www.iechamber.org.
Business
Inland Empire Chamber President Edward Ornelas, Jr. Named Finalist for Spirit of the Entrepreneur Awards

Celebrating Leadership and Innovation: Ornelas Recognized for Advancing Business Growth and Social Impact in the Inland Empire.
Edward Ornelas Jr., President of the Inland Empire Regional Chamber of Commerce and owner of the Inland Empire Business Journal, has been named a finalist in the famed 2024 Spirit of the Entrepreneur Awards. Ornelas is honored in the Social Entrepreneur category for his remarkable leadership and vision in fostering business growth and development across the Inland Empire. The award ceremony will take place on November 21, 2024, at the Riverside Convention Center, celebrating the best of entrepreneurship throughout the region.
The Spirit of the Entrepreneur Awards, often regarded as the “Oscars of Business” in the Inland Empire, recognizes the innovation, leadership, and impact of outstanding entrepreneurs across various sectors. Ornelas joins a select group of 34 finalists, each representing the entrepreneurial spirit and resilience that define the I.E. business community. The Social Entrepreneur category highlights individuals like Ornelas, whose work goes beyond profit to positively impact society.
In his role as President of the Inland Empire Regional Chamber of Commerce, Ornelas has been a powerful advocate for the business community, connecting small businesses with essential resources and creating opportunities for growth. As the owner of the IE Business Journal, the only publication in the region dedicated solely to business news, Ornelas has provided a platform for local businesses to thrive by sharing their stories and promoting their success. His innovative, forward-thinking approach to marketing has earned him a reputation as a “visionary” and a “get-things-done” leader across both public and private sectors.
“I’m deeply honored to be recognized as a finalist for the 2024 Spirit of the Entrepreneur Awards. This nomination is a reflection of the incredible businesses and community leaders across the Inland Empire who inspire me every day. At the Inland Empire Regional Chamber of Commerce, our mission is to empower businesses and foster economic growth, and this recognition highlights the collective efforts of our entire community. I’m excited for what the future holds as we continue to work together to make a lasting impact,” said Ornelas.
Other notable finalists for the 2024 Spirit of the Entrepreneur Awards include leaders in healthcare innovation, green technology, and digital transformation. Each finalist, selected by a distinguished panel of judges, represents the best in their respective industries and contributes to the Inland Empire’s continued growth as a hub of innovation and entrepreneurship.
The Spirit of the Entrepreneur Awards is an annual event that brings together business leaders, community advocates, and entrepreneurs to celebrate the entrepreneurial excellence that drives the region’s economy. This year’s event promises to be a night of inspiration and recognition, showcasing the achievements of finalists like Ornelas, who continue to elevate the Inland Empire’s business landscape.
For more information about the Spirit of the Entrepreneur Awards and to see the full list of finalists, visit www.spiritawardsie.com.
Business
CBRE Opens Newly Renovated, Tech-Enabled Office in the Inland Empire

The office is designed to support hybrid work and employee wellbeing
CBRE announced the opening of its new 10,159-sq.-ft. office suite on the ground floor of 4141 Inland Empire Blvd., in Ontario, Calif.
The office is part of CBRE’s Workplace360 program, which features innovative office designs and functionality, including in-office technology and a wider variety of collaborative spaces designed to support hybrid working. CBRE launched its Workplace360 program over a decade ago in its downtown LA office. Since then, the company has opened more than 100 Workplace360 offices worldwide, continually updating the program as work habits have changed over the years, especially with the increase in hybrid work.
“Our newly renovated space provides us with a great opportunity to deliver a collaborative, experience-driven workplace that supports hybrid work,” said Ian Britton, managing director and market leader for CBRE in Inland Empire. “Our Workplace360 office will also serve as a showpiece to help clients conceptualize flexible work strategies for their employees.”
The renovated office has several different work areas including focus, huddle, living, and conference rooms. The open-space lobby, known as the “Heart,” features a variety of seating and a communal space for collaboration. A large 86” media display with a speaker system welcomes employees, visitors, and clients and assists with onsite events.

New office technology, including touch-enabled video conference rooms, allows for hybrid work collaboration between in-office and remote employees and clients. Additionally, the Mt. Baldy conference room has Liquid Galaxy, a geospatial visualization platform set across large format curved screens providing a cinematic presentation experience. This room has an operable wall that opens to the Heart, creating an onsite event space.
A cornerstone of the Workplace360 model is its free-address approach, in which there is no dedicated seating. The free-address approach allows employees who are in the office on a given day to use any workstation or office.
The office’s design led by CBRE Design Collective, took inspiration from the Inland Empire’s orange groves and mountainous landscapes of Mt. Baldy. Images of Route 66 from local photographer VC Torneden features the role the highway plays in the area.
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