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Ontario International Airport: Optimism for 2021 after a challenging 2020

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Ontario International Airport is optimistic as it looks ahead to 2021 and a post-pandemic recovery for the aviation industry.

As the year of the unimaginable came to close, Ontario International Airport (ONT) took stock of the challenges of 2020 and expressed a sense of optimism for the possibilities of the New Year.

In the closing days of the year – what many consider the worst in the history of commercial aviation – officials noted ONT’s emerging recovery, among the quickest of U.S. airports, and the recently announced addition or resumption of service to key destinations.

“When 2020 began, Ontario was Southern California’s newest international aviation gateway and the fastest growing airport in the U.S., in just its fourth year under local control,” said Alan D. Wapner, Mayor pro Tem of the City of Ontario and President of the OIAA Board of Commissioners. “An attractive low-cost airport for commercial airlines, major e-commerce hub for air cargo shippers and a driver for the region’s economy, Ontario was the airport we’d hoped it would be just a few years ago. With the vision of our commission and the dedicated service of our staff, I can say unquestionably that Ontario holds as much, if not more, promise today than it did before the pandemic. And as coronavirus vaccines become available to more Americans, I am optimistic we will see a return to more normal travel routines in 2021.”

Despite the immediate challenges in the early stages of the pandemic, there were many encouraging signs:

  • ONT recorded six straight months of traffic growth between April and October, regaining almost 50% of passenger volume compared to 2019, making its recovery first among airports in California and third nationally.
  • The airport enhanced cleaning practices and instituted new sanitization measures throughout passenger terminals designed to protect air travelers, greeters, employees and other visitors. More information on the airport’s sanitization measures is available here.
  • ONT launched an airport-wide initiative, ONTo What Matters Most, bringing life to the Airport’s mission of providing a clean & safe journey that connects people, places and experiences.
  • Airlines resumed or initiated new service from ONT to five destinations in 2020 including Atlanta, Chicago (Midway), Houston (Intercontinental), Seattle and Mexico City;
  • Airlines announced flights to another nine markets by Spring 2021 including Chicago (O’Hare) Honolulu, Las Vegas, Miami, Newark, Orlando, Phoenix, Sacramento and San Francisco;
  • ONT hosted a sold-out summer drive-in movie series and added app-based ride hail operator Wingz to its ground transportation program to increase access to the airport; and
  • In the Fall ONT established a drive-thru COVID-19 testing site which provides results in as few as 20 minutes.

While the coronavirus pandemic impacted air travel in ways not seen before, ONT’s role as an air cargo destination – a bright spot before the pandemic – took off in 2020, growing 20% year over year

In November, FedEx Express, a subsidiary of FedEx Corp., completed a $100 million, two-year transformation of its ONT operations, the centerpiece of which is a 251,000 square-foot complex which includes a state-of-the-art sorting facility capable of handling 12,000 packages per hour, nine wide-body aircraft gates, 14 feeder aircraft gates and 18 truck docks.

The redeveloped parcel of more than 50 acres and its modern facilities, along with a 30-year lease extension, cemented ONT’s role as a major cargo hub in North America.

“We can never forget the pandemic’s toll on human life,” said Mark Thorpe, chief executive officer of the OIAA. “Likewise, we will always remember how we adjusted at Ontario airport, challenged ourselves to adapt and collaborated with so many partners to ensure that travel through our international gateway is safe. We faced an unprecedented threat in 2020, and what we learned about our ability to persevere under the most difficult circumstances will serve our airport, our customers and the Inland Empire well as we move into 2021.”

The Inland Empire Business Journal (IEBJ) is the official business news publication of Southern California’s Inland Empire region - covering San Bernardino & Riverside Counties.

Travel & Tourism

Ontario International Airport passenger count increased in February as cargo tonnage continues upward trend

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Ontario International Airport (ONT) saw a slight increase in passengers in February compared with the same month in the prior year, despite one fewer day due to Leap Year in 2024.  Adjusting for the shorter month in 2025, ONT passenger volume was 3.6% higher than February 2024.

According to ONT officials, 450,093 air travelers chose the Southern California gateway last month versus 449,893 last year. Ontario’s domestic passenger count totaled 414,286, a 0.2% increase, while international volume decreased by 1.8% to 35,807.

Over the first two months of the year, ONT passenger traffic was 0.6% higher, with domestic volume up 1.3% while the number of international travelers was lower by 6.6%

“We continue to prove that we are the aviation gateway Southern California deserves. Even with a shorter month, we saw growth, an achievement that speaks to our resilience, strong demand, and the trust travelers and airlines place in us. With new service launching to Chicago and Baltimore/Washington as well as four international destinations in Mexico and Asia, ONT is not just keeping up; we are setting the stage for even greater success in 2025 and beyond,” said Atif Elkadi, chief executive officer of the Ontario International Airport Authority (OIAA).

PassengerTotalsFeb2025Feb2024ChangeYTD2025YTD2024Change
Domestic414,286413,4130.2%849,205837,9901.3%
International35,80736,480-1.8%76,12781,492-6.6%
Total450,093449,8930.0%925,332919,4820.6%

The air carriers with the greatest passenger shares in February were:

  1. Southwest Airlines (37.5%)
  2. American Airlines (16.1%)
  3. Frontier Airlines (10.7%)
  4. Delta Air Lines (9.1%)
  5. United Airlines (8.6%)

Air cargo increased by 6.8% in February, driven by shipments of mail which grew by more than 276%. Freight shipments for the month decreased 6.1%. For the year, freight and mail combined rose by 6.7%.

Air cargo(tonnage)Feb2025Feb2024ChangeYTD2025YTD2024Change
Freight50,60653,922-6.1%103,029110,691-6.9%
Mail9,7272,583276.5%20,6305,244293.4%
Total60,33356,5056.8%123,659115,9356.7%

“Ontario prides itself on first rate cargo facilities and operational excellence which makes our Inland Empire airport a hub of choice for cargo shippers,” Elkadi said.

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Travel & Tourism

Ontario International Airport Celebrates 47 Months of Continuous Passenger Growth

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New Air Services and Strong Cargo Performance Propel ONT’s Growth in Early 2025

Ontario International Airport (ONT) has marked a significant achievement, recording its 47th straight month of passenger growth. In January 2025, passenger volume at ONT rose by 1.2%, with over 475,000 travelers compared to 469,000 in January 2024.

The airport saw an increase in domestic travelers, with nearly 435,000 passengers representing a 2.4% rise from the previous year. However, international traffic experienced a decrease, down 10% to just over 40,000 passengers.

Atif Elkadi, Chief Executive Officer of the Ontario International Airport Authority (OIAA), expressed optimism about the future. “We’re kicking off the new year with incredible momentum, as more travelers continue to choose ONT. With several exciting new air service announcements from our airline partners, 2025 is set to be a year of substantial growth, opportunity, and enhanced connectivity for our community.”

Looking ahead, ONT is poised to introduce several new travel options. This summer, passengers will benefit from daily flights to Baltimore/Washington (BWI) and Chicago/O’Hare (ORD) via Southwest Airlines and United Airlines, respectively. Additionally, international service expansions include STARLUX Airlines commencing four-times weekly flights to Taipei (TPE) in June and Volaris launching routes to three more cities in Mexico in July, including a daily flight from ONT to Los Cabos (SJD).

Passenger Totals for January 2025 vs. January 2024:

  • Domestic: 434,919 (2.4% increase)
  • International: 40,320 (10.4% decrease)
  • Total: 475,239 (1.2% increase)

Top carriers for passenger volume in January included Southwest Airlines (35.1%), American Airlines (15.3%), Frontier Airlines (11.6%), Delta Air Lines (9.3%), and United Airlines (8.8%).

In terms of cargo, ONT experienced a 6.6% overall increase in January 2025. This growth was driven largely by a more than 300% increase in mail shipments, although freight shipments saw a decline of 7.7%.

Air Cargo Performance for January 2025 vs. January 2024:

  • Freight: 52,423 tons (-7.7%)
  • Mail: 10,903 tons (309.8% increase)
  • Total: 63,326 tons (6.6% increase)

Elkadi highlighted ONT’s expanding role in both passenger and cargo transport. “Ontario International Airport continues to solidify its position as one of the nation’s fastest-growing passenger airports and a top ten cargo hub, reinforcing our vital role in regional and global travel,” he said.

ONT remains committed to enhancing its facilities and services to support the region’s economic growth and meet the evolving needs of travelers and businesses alike.

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Travel & Tourism

Ontario International Airport to welcome STARLUX as its newest airline partner in June 2025

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Ontario International Airport (ONT) welcomed news from STARLUX Airlines that it will begin service between the Inland Empire and Taiwan in June.

The Taipei-based carrier will initiate nonstop service between ONT and Taipei, Taiwan (TPE) on June 2, 2025, with flights operating four times a week in both directions – Monday, Wednesday, Friday and Saturday.  

Flights will depart from Terminal 4 at ONT at 11:10 p.m. local time and arrive at TPE at 4:15 a.m. two days later. Return flights will depart TPE at 8:05 p.m. local time and arrive at ONT’s International Arrivals Terminal at 5:05 p.m. on the same day. 

STARLUX offers convenient connections at its TPE hub to many destinations in East and Southeast Asia, including Vietnam, the Philippines and Hong Kong, and will serve the ONT route with Airbus A350-900 equipped with 306 seats: four first class; 26 business class; 36 premium economy; and 240 economy.

“We are most grateful to STARLUX Airlines for its confidence in our airport, employees and community neighbors,” said Alan D. Wapner, president of the Ontario International Airport Authority (OIAA) Board of Commissioners. “Greater Ontario is the gateway to Southern California – a premier destination served by one of the fastest-growing and most popular airports in the United States. We look forward to welcoming STARLUX travelers to the convenience of ONT and all that our great region has to offer.” 

The announcement comes just weeks after ONT announced that the number of international travelers in 2024 was the highest in the airport’s history, growing 5.1% to 438,896. 

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