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New Leader Selected at the San Bernardino Valley Municipal Water District

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Long-Term Water Supply Reliability and Regional Project Collaboration Continue to be Priorities

San Bernardino Valley Municipal Water District did not have to look far to find its new General Manager. At its Board Meeting on Tuesday, December 17, 2019, after a statewide search for the best candidate to lead the regional water resource agency, Valley District’s Board of Directors announced the selection of Heather Dyer as its new General Manager. Ms. Dyer, who joined Valley District in 2014, is an experienced regional environmental planner who has been leading the District’s Upper Santa Ana River Habitat Conservation Plan (HCP), a landscape-level planning effort that includes 11 water agencies in San Bernardino and Riverside Counties. The District’s current General Manager, Douglas D. Headrick, ends his ten-year run at the helm of Valley District, effective December 30, 2019.

“It has been an honor to serve this District and our water retailers and cities over the last 13 years – with ten of those years as the General Manager,” stated Mr. Headrick. “I appreciate the opportunity to work with our elected leaders, our dedicated employees, and our constituents in order to ensure water supply reliability for our entire region.”

Effective December 31, 2019, Ms. Dyer will begin serving as Valley District’s General Manager, overseeing a team of 24 employees who manage the long-term water supply reliability for a 325 square mile service area.

“Ms. Dyer is the perfect candidate to lead Valley District into the future,” commented Valley District Board President T. Milford Harrison. “Her leadership and vision for the needs of the region, coupled with her experience working on regional and sustainable projects – like the Sites Reservoir Project and Delta Conveyance – have positioned her to propel Valley District forward in meeting the water needs of our constituents.”

Ms. Dyer began her career as a biologist in south Louisiana before moving to Southern California in 2010. Since coming to California she has focused on the complex ecological and water supply issues of the Santa Ana River Watershed while building cooperative relationships with a host of watershed agencies and stakeholders. Ms. Dyer worked as the Santa Ana River lead biologist for the U.S. Fish and Wildlife Service at the Carlsbad and Palm Springs offices, and through that position first became involved in the water projects being proposed by the various water agencies of the watershed, including Valley District.

“Valley District has a rich history of collaboration and success throughout the region and I am honored to have the opportunity to lead this organization into the future,” commented Ms. Dyer. “There is a lot of work to be done to ensure a sustainable, reliable water supply to support this vibrant community for many generations to come. Our agency will continue to build upon a strong foundation that has been established over our 65-year history and continue to foster the partnerships that we have developed throughout the watershed and the state.”

Valley District is a State Water Contractor, and has played a critical role in the planning and development of projects in San Bernardino County as well as throughout the State, including the Sites Reservoir and the Delta Conveyance Project. More locally, Valley District has completed significant projects to enhance groundwater recharge through the Enhanced Recharge Project, formation of a proactive Groundwater Council, and developing active recharge projects forthe San Bernardino Basin Area. Additional projects and partnerships include hydroelectric facilities, treating state water project water locally, regional recycled water pipelines and projects, and conjunctive use projects.

Most notably, however, is the District’s leadership role in planning a watershed-wide Habitat Conservation Plan over the last five years, which Ms. Dyer was tasked with heading. Since 2014, Ms. Dyer has led the development of the HCP which will protect and enhance habitat for 22 native species of the Santa Ana River, including the federally protected Santa Ana sucker. The HCP is co-funded by a consortium of 11 local water agencies that will receive long-term endangered species incidental take permits for construction and operation of over 70 new local water-supply projects. The HCP is instrumental in allowing Valley District to ensure long-term water supply reliability for the region, as well as enabling the project partners to complete the projects they need to meet their customer needs for the next 50 years.

“Having worked with Heather for the last five years, I am confident in her ability to take this District to the next level,” stated outgoing General Manager Douglas D. Headrick. “Her work on the HCP and her ability to build critical relationships to push projects through have helped this District over the last five years. This District – and the region – are in good hands.”

Ms. Dyer’s experience in the water industry is varying, including have served as Valley District’s Water Use Efficiency Coordinator and working on Northern California water supply projects such as the Sites Reservoir Project. Ms. Dyer has a Bachelor of Science in Resource Biology from the University of Louisiana at Lafayette and a Master of Science in Marine and Environmental Biology from Nicholls State University. In 2019, she earned an Executive Masters of Business Administration from Claremont Graduate University with concentration certificates in Leadership, Strategy and General Management. Ms. Dyer is a vocal proponent of landscape-level, interagency collaboration as a successful management tool to solve complex problems often associated with water supply projects and the aquatic environment.

The Inland Empire Business Journal (IEBJ) is the official business news publication of Southern California’s Inland Empire region - covering San Bernardino & Riverside Counties.

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By Press Release

Asurion Tech Repair & Solutions™ Opens in Redlands 

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Asurion® Repair Experts Provide Fast Fixes on Phones, Tablets, Laptops, and More

A new electronics repair shop, Asurion Tech Repair & Solutions™, has opened in Redlands at 9980 Alabama St. The store offers professional fixes for most consumer electronics, from smartphones, tablets, and computers to game consoles, smart speakers, drones, and more.

While common repairs include cracked screens, battery issues, and water damage, the company’s repair experts have fixed millions of devices and can help with most any tech mishap, and many basic repairs can be completed in 45 minutes or less.

“I’m looking forward to the opportunity to introduce Asurion Tech Repair & Solutions to Redlands as we continue to serve this region,” said Damon Madison, Asurion Tech Repair & Solutions District Manager. “Our team prioritizes customer satisfaction above all else. By offering free diagnostics on all device issues, matching competitors’ prices, and guaranteeing fast-turnarounds on device repairs, we’re dedicated to making our customers’ experience affordable and convenient.”

The store’s expert repair technicians fix all kinds of technology, regardless of make or model, and the store is an authorized repair provider for Samsung Galaxy and Google Pixel smartphones. Customers can book a repair appointment online or stop by the store for walk-in service. The store offers free, no-obligation diagnostics on all gadgets, as well as a 1-year limited warranty on all repairs. It even offers a price match guarantee on any local competitor’s regularly published price for the same repair.

The new Asurion Tech Repair & Solutions store brings the company’s retail footprint to more than 750 locations across the U.S. Formerly known as uBreakiFix®, all U.S. locations will rebrand as Asurion Tech Repair & Solutions throughout 2022.

“We are excited to serve people in Redlands with fast and affordable tech repair,” said Dave Barbuto, CEO of Asurion Tech Repair & Solutions. “We all rely on our phones and laptops more than ever before, and our mission is bigger than repairing shattered screens and broken charge ports. We fix tech because people depend on it to stay connected to things that are important to them. I look forward to serving this community through our new location.”

The new store is located at:

Asurion Tech Repair & Solutions

9980 Alabama St Suite C, Redlands, CA 92374

(909) 801-3008

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By Press Release

New Partnership Announced; Stater Bros. Markets joins Entertainment Giant

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Toyota Arena has announced a new partnership with Stater Bros. Markets effective July 1, 2022.

Guests of the arena will soon be able to experience the new branding of the North Patio, which will include live concerts featuring local bands and up-and-coming professional talent. “We are thrilled to welcome Stater Bros. Markets as a partner to Toyota Arena,” said Michael K. Krouse, President & CEO. “It’s a natural fit – this is our community’s grocery store of choice and the amazing Stater Bros. Charities provides non-profit organizations in our local region with support. We are on board to help as well.”

The marketing amenities this partnership will provide Stater Bros. will include a presence on several assets including the arena’s Interstate 10 marquee, overhead LED scoreboard, television monitors throughout the facility, website, and more. The relationship created through this agreement will also provide benefits for Toyota Arena guests, including new Stater Bros.-inspired food and beverage options.

The benefits to the community will go beyond lifestyle and entertainment, however. Stater Bros. and Toyota Arena recognize the important role they play in the overall development of the City of Ontario. The city’s vigorous commercial and residential growth, and its status as a destination location will result in economic growth, jobs, and a thriving community. The partnership will also open up new opportunities to support the giving efforts of the market’s non-profit charitable arm, Stater Bros. Charities.

“This really is an exciting day for the entire Stater Bros. team. As a company, we work hard to establish great business relationships, and with Toyota Arena, we’ve found an excellent partner,” said Stater Bros. CEO Pete Van Helden. “I look forward to the new opportunities our partnership will bring and its benefits for the City of Ontario and the Inland Empire as a whole.”

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Business

IECE Presents its Inaugural State of Entrepreneur Report on Dec. 9

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The first-ever State of Entrepreneurship Address for the Inland Empire is being held by the Cal State San Bernardino Inland Empire Center for Entrepreneurship on Thursday, Dec. 9, from 5-8 p.m. at 4th Sector Innovations in Ontario. 

IECE’s goal in producing the State of Entrepreneurship research study is to bring the voice of local entrepreneurs to those who need to hear it most – local and state policymakers, community organizations, lenders, and other resource providers. 

The Voice of the Entrepreneur survey, on which the address is based, sends powerful feedback on the challenges that entrepreneurs and business owners of the Inland Southern California region face. 

Survey results were drawn out earlier this year by reaching out to IECE’s extensive network, consisting of more than 10,000 entrepreneurs and business owners representing a diverse group of industries. The IECE will continue to distribute the Voice of the Entrepreneur survey in the spring of each calendar year to find out what Inland Empire entrepreneurs and business owners are going through. 

The report is a potent tool for policymakers, economic impact drivers, and business owners and entrepreneurs to analyze growth potential within the region. Using measurable data, the goal is to identify the challenges and opportunities facing local business owners and obstacles that may be impeding business growth. 

The result is a concise report that gives insight into how we can effectively learn and evolve together with a regional focus. 

The evening will start and end with networking and food; in between, the SOER report will be presented, which includes examining the indicators of entrepreneurial activity and how the IE measures up as a region; learning of the Voice of the Entrepreneur direct survey results and the common themes, as well as an IE Ecosystem assessment; and regional perspectives from influencers that include: 

  • Rod Vandenbos, founder and CEO, buzzbox beverages, Indio; 
  • Mike Napoli, Tech Coast Angels, Palm Springs; 
  • Edward Ornelas, Jr. President, Inland Empire Regional Chamber of Commerce
  • Ana Karina Suchánek, president, Cask Restaurant Group, Inc., Rancho Cucamonga; and 
  • Pepi Jackson, president and CEO, Riverside Black Chamber of Commerce 

Click the following link – Secure Your Spot for the 2021 State of Entrepreneurship Address – to attend, network and learn more about entrepreneurship in the region. Whether you are a seasoned or soon-to-be entrepreneur, there is a perspective for everyone who wants to know more about how to strengthen the Inland Empire economy.

The presentation will unveil breakthrough metrics and perspectives on the State of Entrepreneurship throughout the Inland Empire, including: 

  • Why a report like this is essential for the collective growth of our region; 
  • What the report consists of: indicators for entrepreneurship and what real entrepreneurs in our communities are telling us through our Voice of the Entrepreneur survey results; and
  • Regional perspectives from influencers and officials that are active in our ecosystem. 

The event will also include food and cocktails while networking within an inspirational setting at 4th Sector Innovations Ontario. 

To learn more, visit the IECE State of Entrepreneurship Report website

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